1. Purpose and scope.
The purpose of the General Terms and Conditions is to regulate the relationship between Copymouse, S.C.C.L, C. Aragón 517-519 3º1ª, 08013-Barcelona (from now on, GfDesigns) and the Client of the website in relation to the purchase and subscription offered on our website gfdesigns.net.
In order to contract the subscription offered on the website, the user must be of legal age.
2. Subscription available on our website
Through the website gfdesigns.net, users are offered the possibility of hiring annual subscriptions in order to download GfDesigns Pro plugin for WordPress, offering, in addition, customer support service while the subscription is active.
3. Purchase plugin.
Any doubt in the process of purchasing can be solved by sending an email to email@example.com and GfDesigns will contact the customer as soon as possible and will provide the requested information.
Prices of the purchases and subscriptions to this service will be displayed on the web page.
Subscriptions will be yearly, and their price will be clearly stated on the website.
1º The purchase process starts when the user selects the “Buy now” option or similar command.
2º The user will be redirected to a new webpage where a form will be enabled for the client to complete with their personal data and a valid email.
3º The user must accept the Terms and Conditions.
4º After the acceptance stated above, user must clock on “Purchase”, “Buy”, Next” or similar command.
5º The user must fill in the fields assigned to the credit card via Stripe to make the payment, the correct processing of the order will be confirmed by receiving an email.
4. Renewal policy, cancellation- Withdrawal and termination of service in case of subscription.
RENEWAL: The annual term that composes each subscription will end at the end of the calendar year, a year from the exact date of contracting, renewing automatically for the same period in case the user does not state otherwise. Once contracted – or renewed – the service, there will not be option to cancel or withdraw the annual period already hired.
CANCELLATION: Notwithstanding the foregoing, in any case, GfDesigns informs that according to the current legislation on e- commerce, the client may withdraw the contract during the first 14 days from the day following the contract, if not plugin have been downloaded.
In case that within the indicated period a user has not downloaded the plugin and want to cancel the contract, user must send an email to firstname.lastname@example.org stating in the subject: “CANCEL ACCOUNT + your email” and GfDesigns will proceed to process your request.
SERVICE TERMINATION: Until the day before the end of the contracted annual period, the user can unsubscribe the contract from their personal area of the website, in order to avoid renewing the service. When unsubscribing, the user will continue to maintain the contracted service until the expiration date, but no charge will be applied on the date of renewal and the user will be removed from the system.
In case of doubt or any system anomaly, the user can send an email to email@example.com and we will provide feedback.
5. Plugin download and functional support.
Once the subscription is contracted, the user can download the latest plugin update.
Annual subscription includes the resolution of any doubts concerning the configuration of the plugin. Said questions can be made by sending an email to firstname.lastname@example.org GfDesigns will get back to you during the following 48 hours (working days).
Likewise, GfDesigns will solve any possible design or programming bugs.
6. Prices and Price maintenance policy.
The prices applicable to the subscription are those displayed on the website on the date of contracting.
The price of the subscription may increase at any time and without prior notice. However, registered users will keep the same amount paid in the first subscription, without higher rates being applied a in the subsequent renewals that take place.
The privilege of maintaining the initial rate will be lost in case the user decides not to renew the subscription at the end of that yearly subscription. In this case, if a user has canceled their renewal and subsequently decides to rehire, the price displayed on the website at the time will be the one applied.
7. Contract formalization
Since the moment of the contract confirmation, the user acquires the status of GfDesigns Client that is described in the General Terms and Conditions.
Since the moment in which the user pays the subscription fee, the contract will be considered complete.
If the Client wishes to read the General Conditions in more detail, they are available for printing or to download in an electronic format.
GfDesigns files the electronic documents in which the purchases are formalized.
In the event that the Client made an error while sending the data, he / she may modify them by sending an e-mail to the email address: email@example.com, stating in the subject of the email that it concerns data modification.
Any contract will be formalized in English, without prejudice to GfDesigns subsequently making it possible to make the purchase in other languages
9. GfDesigns Liability.
GfDesigns guarantees the quality of the plugin offered through the Web gfdesigns.net. GfDesigns is not responsible for errors caused by conflicts with other plugins or themes..
GfDesigns undertakes to act diligently and in the best contractual faith in its obligations, informing the Customer at all times of any incidents or particularities that may affect the service.
Also, GfDesigns commits to answering any suggestions, complaints or questions that Clients send to the email firstname.lastname@example.org, as well as any doubts that may arise regarding the installation/configuration of the plugin, which will be answered in the following 48 hours since your request (business days).
The terms contained in the Legal Disclaimer will also apply to these ones, especially as regards responsibilities and limitations.
10. User’s due diligence and responsibility.
The user guarantees the veracity and accuracy of the information provided when filling in the contract forms, especially in regard of notification channels (email), in order to avoid causing harm to the provider as a consequence of said incorrectness.
GfDesigns is not responsible for the improper use that the user can make with the plugin. However, if any inappropriate use is detected, the account will be automatically canceled without the right to a refund.
The following will be considered inappropriate use:
– Violation of law or regulation in force regarding intellectual property, child pornography, non-consensual sexual acts, excessive violence, defamation, harassment, fraud or false advertising, hacking and others.
– Any use that promotes violence, hatred, terrorism, sex trafficking, arms trafficking, drugs, etc.
– Massive remission of unwanted emails (SPAM)
GfDesigns recommends the user to take reasonable precautions in relation to the use of the services. GfDesigns will not be responsible for the actions and omissions of the user.
Failure to comply with any of these General Terms and Conditions may result in the cancellation of the contracted subscription without prior notice and the loss of right to compensation.
The user will inform GfDesigns at any time through the email email@example.com of any relevant information related to the products or services contracted.
11. Jurisdiction and Applicable Law
These terms and conditions are governed exclusively by Spanish legislation. GfDesigns and any user agree to submit to the exclusive jurisdiction of the Barcelona (Spain) courts, unless bound or entitled otherwise by Consumers and Users acts applicable according to Spanish legislation.